Privacy Policy
Effective Date: September 18, 2026
Sherwood Stump Grinding and Tree Service (“Sherwood,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit loraincountytreeservice.com, request an estimate, contact us, or otherwise interact with our business.
By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
- Your name
- Phone number
- Email address
- Property or service address
- Information about the tree, stump, landscaping, storm damage, snow removal, crane, or other service you are requesting
- Photos or other information you choose to provide
- Messages, questions, or comments submitted through our website
- Information you provide when requesting an estimate or contacting us by phone, email, text message, or social media
Please do not provide sensitive personal information through our website unless it is necessary for us to provide the requested service.
2. Information Collected Automatically
When you visit our website, certain information may be collected automatically through cookies, server logs, and similar technologies.
This information may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages viewed
- Date and time of your visit
- Referring website or search engine
- Approximate geographic location based on your IP address
- Website interaction and performance information
We may use this information to operate, secure, maintain, and improve our website and understand how visitors use it.
3. Cookies and Similar Technologies
Our website may use cookies and similar technologies to help the website function properly, remember preferences, measure website performance, prevent fraud or abuse, and understand website traffic.
Your browser may allow you to block or delete cookies. Disabling certain cookies may affect how portions of the website function.
Third-party content or services included on our website may also use their own cookies or tracking technologies.
4. How We Use Your Information
We may use the information we collect to:
- Respond to questions and inquiries
- Provide estimates and quotes
- Schedule appointments or services
- Communicate about requested services
- Provide customer support
- Contact you regarding changes to appointments or projects
- Process and manage customer relationships
- Improve our website and services
- Maintain the security and reliability of our website
- Prevent fraudulent, abusive, or unlawful activity
- Maintain business and tax records
- Comply with legal obligations
- Protect our rights, property, employees, customers, and others
We may also use your contact information to follow up regarding services you have expressed interest in.
5. Phone Calls and Text Messages
If you provide your telephone number, we may contact you by telephone or text message regarding your estimate, service request, appointment, project, or other business-related matter.
Message and data rates may apply depending on your mobile carrier and service plan.
Providing your phone number for a service request does not require you to agree to receive unrelated promotional text messages.
You may ask us to stop promotional text communications at any time by replying STOP to a promotional message or contacting us directly.
6. How We Share Information
We do not sell or rent customer contact lists.
We may disclose information when reasonably necessary to operate our business, including to:
- Website hosting and technology providers
- Contractors and service providers that assist our business
- Email, communications, scheduling, or customer-management providers
- Analytics and website-security providers
- Payment or accounting providers, when applicable
- Insurance companies when necessary for a project or claim
- Government agencies, courts, law enforcement, or regulators when required by law
We may also disclose information when we reasonably believe disclosure is necessary to protect our business, customers, employees, property, or legal rights.
If our business is sold, merged, reorganized, or transferred, customer and website information may be transferred as part of that transaction.
7. Social Media and Third-Party Content
Our website may contain links to or embedded content from third-party websites and social media services, including Facebook.
When you interact with third-party content or when embedded content loads, the third-party provider may collect information about your browser, device, or interaction according to its own privacy practices.
Sherwood Stump Grinding and Tree Service does not control the privacy practices of third-party websites or services. We encourage you to review their privacy policies before providing them with personal information.
8. Analytics and Website Performance
We may use website analytics, hosting statistics, or similar tools to better understand how visitors find and use our website.
These technologies may collect information such as IP address, device information, referring website, pages viewed, and general usage activity.
We use this information primarily to evaluate website performance, improve our services, and identify technical or security problems.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining customer and business records, resolving disputes, meeting insurance requirements, and complying with legal, accounting, or tax obligations.
Information related to completed projects may be retained as part of our normal business records.
10. Data Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, computer system, electronic communication, or method of data storage can be guaranteed to be completely secure. You provide information electronically at your own risk.
11. Your Privacy Choices
You may contact us to request that we:
- Update or correct personal information we maintain about you
- Delete certain personal information, where appropriate
- Stop sending promotional communications
- Answer questions about how your information is being used
Certain information may need to be retained for legitimate business, legal, tax, insurance, warranty, safety, or recordkeeping purposes.
12. Do Not Track Signals
Some web browsers provide a “Do Not Track” or similar privacy setting. Because there is not currently a universally accepted standard for responding to these signals, our website may not respond to every browser-based Do Not Track signal.
You may still use your browser settings to manage cookies and other tracking technologies.
13. Children’s Privacy
Our website and services are intended for property owners, businesses, and other individuals seeking tree care and related services. They are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13 through our website. If we become aware that such information has been provided to us, we will take reasonable steps to delete it.
14. Third-Party Links
Our website may contain links to other websites or services that we do not own or control.
We are not responsible for the privacy, security, content, or practices of those third parties. Visiting a third-party website is subject to that website’s own terms and privacy policy.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business, website, technology, services, or legal obligations.
When we make changes, we will update the “Effective Date” shown at the top of this Privacy Policy.
We encourage you to review this page periodically for updates.
16. Contact Us
If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact:
Sherwood Stump Grinding and Tree Service
Website: loraincountytreeservice.com
Phone: 440-731-5676
You may also contact us through the contact form available on our website.