Terms of Service

Effective Date: September 18, 2026

Welcome to loraincountytreeservice.com, operated by Sherwood Stump Grinding and Tree Service (“Sherwood,” “we,” “us,” or “our”).

These Terms of Service (“Terms”) govern your use of our website and your interactions with us through the website, including requests for estimates, quotes, appointments, and services.

By accessing or using this website, submitting a service request, or contacting us through the website, you agree to these Terms.

If you do not agree with these Terms, please do not use the website.

1. Our Services

Sherwood Stump Grinding and Tree Service provides tree care and related property services, which may include services such as:

• Tree removal
• Tree trimming and pruning
• Stump grinding and stump removal
• Storm damage cleanup
• Emergency tree services
• Lot and property cleanup
• Crane-assisted tree work
• Snow removal
• Other related residential and commercial property services

The availability of any particular service may depend on your location, property conditions, equipment availability, weather, staffing, scheduling, and other circumstances.

Information on this website is provided for general informational purposes and does not guarantee that a particular service is available for every property or situation.

2. Estimates and Quotes

Submitting a request through our website does not create a binding service agreement.

Any pricing displayed, discussed, or estimated before we inspect the property may be preliminary.

Final pricing may depend on factors including:

• Tree size, species, and condition
• Tree or stump location
• Accessibility
• Proximity to homes, buildings, vehicles, fences, utilities, power lines, or other structures
• Ground conditions
• Equipment required
• Crane or specialized equipment requirements
• Disposal and cleanup requirements
• Permit requirements
• Weather conditions
• Unexpected site conditions

A service agreement becomes binding only after the scope of work and pricing are accepted by both Sherwood and the customer.

If there is a conflict between information on this website and a written estimate, proposal, invoice, work order, or other service agreement provided by Sherwood, the written service document will control.

3. Property Access

Customers are responsible for providing reasonable and safe access to the areas where services will be performed.

This may include ensuring that:

• Gates are unlocked or accessible
• Vehicles and other personal property are moved when requested
• Pets are secured
• Children and unauthorized individuals remain away from active work areas
• Access routes are reasonably clear
• We are informed of known hazards or restrictions on the property

If our crew cannot safely or reasonably access the work area, the service may need to be rescheduled or modified.

4. Underground Utilities and Property Features

Before performing stump grinding, excavation, or other ground-disturbing work, underground utilities may need to be identified.

Customers should inform us of any known private or customer-installed underground items that may not be identified through normal utility locating services, including:

• Irrigation systems
• Invisible dog fences
• Landscape lighting
• Private electrical lines
• Septic systems
• Drainage systems
• Propane lines
• Private water lines
• Low-voltage wiring
• Other underground structures or equipment

Sherwood is not responsible for damage to underground features that were not reasonably identifiable or disclosed before work began, to the extent permitted by law.

5. Trees Near Utility Lines

Tree work involving electrical lines, communication lines, utility easements, or similar hazards may require coordination with utility providers or specialized procedures.

We reserve the right to delay, modify, or decline work if we determine that conditions create an unacceptable safety risk.

Customers should not attempt to move, handle, or interfere with utility lines themselves.

6. Permits and Property Authorization

The customer is responsible for confirming that they have authority to authorize work on the property.

Unless otherwise agreed in writing, the customer is responsible for identifying:

• Property boundaries
• Ownership disputes
• Easements
• Homeowners association restrictions
• Municipal requirements
• Permit requirements
• Tree preservation restrictions

Customers should not authorize the removal or modification of a tree located on neighboring property without the property owner’s permission.

Sherwood may refuse or suspend work if there is a dispute regarding property ownership, boundaries, or authorization.

7. Scheduling

Service dates and arrival times are estimates unless specifically confirmed otherwise.

Tree work is highly dependent on factors outside our control, including:

• Weather
• Wind
• Rain
• Snow
• Ground conditions
• Emergency calls
• Equipment availability
• Crew availability
• Prior jobs taking longer than anticipated
• Unsafe working conditions

We may reschedule work when necessary for safety, operational, or weather-related reasons.

We will make reasonable efforts to communicate significant scheduling changes.

8. Emergency Services

Emergency tree work may require immediate decisions based on safety and site conditions.

Emergency services may also involve additional labor, equipment, after-hours work, hazardous conditions, or expedited scheduling.

Pricing for emergency work may therefore differ from standard scheduled services.

9. Changes to the Scope of Work

If additional work is requested or unexpected conditions are discovered after work begins, the price and completion schedule may change.

Whenever practical, we will discuss material changes with the customer before performing additional work.

Additional work may require a revised estimate, verbal approval, written approval, or separate invoice.

10. Cleanup and Debris

The amount and type of cleanup included in a project will depend on the agreed scope of work.

Unless specifically included in the estimate or work order, services such as the following may involve an additional charge:

• Hauling logs
• Hauling wood chips
• Removing stump grindings
• Removing large amounts of brush
• Splitting or stacking firewood
• Filling stump holes
• Adding topsoil
• Seeding or landscaping
• Repairing turf or landscaping

Tree and stump work can temporarily affect lawns, landscaping, soil, driveways, and surrounding areas, particularly when heavy equipment is required.

11. Lawn and Property Conditions

Tree removal and stump grinding may require the use of trucks, loaders, cranes, stump grinders, lifts, trailers, or other heavy equipment.

While we take reasonable precautions, some disturbance to grass, soil, landscaping, driveways, or access areas may occur.

Customers should notify us before work begins of any areas requiring special protection.

12. Payment

Payment terms will be stated on the applicable estimate, proposal, invoice, or work order.

Depending on the project, we may require:

• A deposit
• Partial payment
• Payment upon completion
• Payment according to another agreed schedule

Customers are responsible for paying approved charges associated with the work performed.

Additional work approved by the customer may result in additional charges.

13. Cancellations and Rescheduling

Customers should contact us as soon as possible if they need to cancel or reschedule an appointment.

For larger projects, equipment reservations, crane work, emergency work, or projects requiring significant preparation, cancellation or rescheduling terms may be stated separately in the estimate or service agreement.

Any project-specific cancellation terms contained in a written proposal or agreement will control.

14. Photos and Service Documentation

We may photograph or document trees, stumps, equipment, work areas, or completed projects for operational, insurance, recordkeeping, training, or quality-control purposes.

We will not intentionally publish personally identifying information such as a customer’s full name, private contact information, or street address for advertising purposes without permission.

If project photos are intended to be used publicly for marketing or promotional purposes, we may seek permission when appropriate.

15. Communications

When you contact us or request an estimate, you authorize us to respond using the contact information you provide.

This may include communication by:

• Telephone
• Email
• Text message
• Website contact form

Message and data rates may apply to text messages depending on your mobile service provider.

Providing your phone number for a service inquiry does not require you to consent to unrelated promotional communications.

16. Website Content

The information on this website is intended to provide general information about our company and services.

We make reasonable efforts to keep information accurate, but we do not guarantee that all website content is complete, current, or error-free.

Service descriptions, photographs, pricing examples, availability, and other website content may be changed at any time without notice.

17. No Professional Arboricultural Guarantee

Trees are living organisms affected by weather, disease, insects, soil conditions, age, structural defects, and other environmental factors.

No information provided on this website should be interpreted as a guarantee regarding the future health, stability, growth, or safety of a tree.

Recommendations may change after an on-site inspection or as conditions change.

18. Prohibited Website Use

You may not use our website to:

• Engage in unlawful activity
• Attempt to gain unauthorized access to the website or its systems
• Introduce viruses, malware, or harmful code
• Interfere with website operation or security
• Scrape, copy, or reproduce website content for unauthorized commercial purposes
• Submit fraudulent or misleading information
• Impersonate another person or business
• Use automated systems to abuse our contact or estimate forms

We reserve the right to restrict access to the website if we reasonably believe it is being misused.

19. Intellectual Property

Unless otherwise indicated, the content on this website—including text, logos, graphics, photographs, designs, page layouts, and branding—is owned by or licensed to Sherwood Stump Grinding and Tree Service.

You may view and use the website for normal personal or business purposes related to evaluating or obtaining our services.

You may not reproduce, distribute, sell, publish, or commercially exploit our website content without permission.

20. Third-Party Websites and Services

Our website may contain links to third-party websites, social media platforms, maps, or other services.

We do not control these third parties and are not responsible for their:

• Content
• Availability
• Privacy practices
• Security
• Products
• Services

Your use of third-party services is subject to their own terms and policies.

21. Disclaimer of Warranties

To the extent permitted by law, this website is provided on an “as is” and “as available” basis.

We do not guarantee that:

• The website will always be available
• The website will be free from technical errors
• Every inquiry will receive an immediate response
• Website information will always be complete or current
• Use of the website will be uninterrupted or error-free

Nothing in this section changes any warranties or obligations that may be specifically included in a written service agreement.

22. Limitation of Liability

To the fullest extent permitted by law, Sherwood Stump Grinding and Tree Service will not be liable for indirect, incidental, special, consequential, or punitive damages arising solely from the use or inability to use this website.

Any liability associated with actual tree service, stump grinding, property work, or other contracted services will be governed by the applicable written estimate, agreement, invoice, applicable insurance coverage, and applicable law.

Nothing in these Terms is intended to exclude liability that cannot legally be excluded.

23. Indemnification

To the extent permitted by law, you agree to indemnify and hold Sherwood Stump Grinding and Tree Service harmless from claims, damages, losses, or expenses arising from:

• Your misuse of this website
• Information you knowingly provide that is false or misleading
• Your violation of these Terms
• Work you authorize without proper ownership or legal authority

This provision does not apply to claims arising solely from Sherwood’s own unlawful conduct where liability cannot legally be waived.

24. Privacy

Your use of this website is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, and protect information submitted through the website.

25. Governing Law

These Terms are governed by the laws of the State of Ohio, without regard to conflict-of-law principles.

Any dispute relating specifically to services performed may also be subject to the terms contained in the applicable estimate, proposal, invoice, work order, or other written agreement.

26. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

27. No Waiver

Our failure to enforce any provision of these Terms does not waive our right to enforce that provision or any other provision in the future.

28. Changes to These Terms

We may update these Terms periodically to reflect changes in our website, business practices, services, or legal requirements.

When changes are made, the updated Terms will be posted on this page and the “Effective Date” at the top will be revised.

Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.

29. Contact Us

Questions about these Terms may be directed to:

Sherwood Stump Grinding and Tree Service
Website: loraincountytreeservice.com
Phone: 440-731-5676

You may also contact us through the contact form available on our website.